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FAQs

General Information

What are your opening hours?

Barra Cuda Beach Club Phuket operates daily from 12 PM to 12 AM.

Closing times vary by season and day of the week.
Operational hours are subject to change at the discretion of Barra Cuda Beach Club Phuket Management.

For the latest schedule, please check our
website or social media.

Do I need a reservation to visit the beach club?

While walk-ins are welcome, we highly recommend making a reservation to secure your preferred seating, especially on weekends and event days.

Is there an entrance fee?

Yes, there is an entrance fee for the venue. Some areas may also require a food and beverage credit. Please check our booking options for full details.

Is there an age restriction?

Yes, guests must be 20 to enter the venue.

Is there parking available?

We don’t have on-site parking, but don’t worry! We recommend using a ride-sharing service or checking out nearby public parking options. For a smooth and hassle-free arrival, you can also use taxi apps like Grab, Bolt, or a local taxi service.

Are lockers available for guests?

No, we do not provide lockers. We recommend keeping your valuables secure and with you at all times, as the venue is not responsible for any lost or stolen items.

Payments & Policies

Is prepayment required for bookings?

Yes, a 50% deposit is required to secure your reservation. This deposit includes a 10% Service Charge and applicable taxes. Please note that all deposits are non-refundable and subject to our deposit terms. The remaining balance will be paid on the day of your visit.

What is your cancellation policy?

All deposits are non-refundable. If you can no longer attend, you will not be charged the remaining balance, but your deposit cannot be refunded.

Amendments more than 48 hours in advance can be made under “Manage Reservation” in your confirmation email. Amendments requested less than 48 hours before the booking are strictly subject to availability and at the sole discretion of Barra Cuda.

Can I transfer my booking to another date?

Bed, sofa and table bookings cannot be transferred to another date — deposits are non-refundable under any circumstances. E-ticket holders may request a change of date in the same year by contacting us at least 7 days prior to the original ticket date, subject to availability.

Pool Access & Safety

Is pool access included with all bookings?

No, pool access is guaranteed only for guests with a day bed, cabana, or sofa booking.

What are the pool rules?
  • No diving or running around the pool
  • No glassware in or around the pool area
  • Pool depths range from 40 cm to 100 cm
  • The swimming pool closes at 8 PM. The dance-floor swimming pool closes at 11 PM

Reservations & Bookings

How can I make a reservation?

You can book directly through our website, call us, or send us a message via WhatsApp or social media.

What is the food and beverage credit for tables, beds, and other seating?

The food and beverage credit varies based on seating type and time of day. Please check our booking page for details.

What Does the Food and Beverage Credit Mean?

All Sofa, Bed, and Table bookings are based on a food and beverage credit, which is fully redeemable on food and drinks. The food and beverage credit is the amount your party commits to spend that day on food and beverage from the venue. If you do not use your full credit during the hours of the event, you will not be refunded the difference, and the remaining amount cannot be transferred to another booking or event.

(🚨 Please note: Special event packages may have set inclusions that cannot be altered.)

For further details, please refer to our booking policy or contact our reservation team.

Can I use my bed for the food and beverage credit in the restaurant?

Yes, but this is subject to availability and the manager’s discretion. Please check with our staff on the day of your visit, or refer to the booking page for full details on reservation policies.

What happens if I’m late for my reservation?

We hold reservations for 15 minutes before releasing them as a no-show. If you notify us that you are running late, we can hold the reservation for a maximum of 1 hour. Please inform us in advance.

Can I modify or cancel my reservation?

Modifications are subject to availability and must be made at least 48 hours in advance. Deposits are strictly non-refundable.

Can ticket holders be added to sofa, bed, or table reservations?

No, ticket holders cannot be added to the sofa, bed, cabanas, or any other seating reservations under any circumstances.

Can I bring additional friends to my booking?

Yes, you can bring additional friends to join you, up to the maximum capacity of your booking. Your booking already includes a set number of entrance tickets, but if you need more, additional guests will need to purchase a day pass and pay at the door upon arrival.

Please refer to our booking policy or contact our reservation team for confirmation.

Dress Code & Venue Rules

Is there a dress code?

Yes, guests must adhere to our smart-casual beachwear dress code. Guests may be denied entry if inappropriately dressed. The following are not allowed:

  • Sports attire or jerseys with team logos
  • Clothing with offensive language, images, or slogans
  • Offensive prints or designs
  • Body paint or staining lotions
  • Fancy dress, novelty shoes, and hen/stag accessories (including veils, crowns, sashes & matching t-shirts), and props including inflatables
  • Swimwear after 7:30 PM or in the restaurant
  • Topless sunbathing
  • Attire explicitly religious in nature, including religious symbols, garments, or accessories

Appropriate swimwear is required when using the pool. All guests must wear footwear to arrive and are required to depart the venue respectfully clothed (tops & shorts/skirt).

Are pets allowed?

No, pets are not permitted at the venue.

Can I bring outside food or drinks?

No, outside food and beverages are strictly prohibited.

Can I smoke inside the venue?

Smoking is allowed only in designated areas. Special smokes are not permitted in the restaurant.

Can I take photos or videos?

Professional cameras and unauthorized video recording devices, including telescopic lenses and drones, are not permitted. If you wish to record inside the venue, please contact our marketing team at least three days in advance.

Events & Entertainment

Do you host special events?

Yes! We regularly host DJ nights, themed events, and exclusive events. Check our events calendar for upcoming experiences.

Can I book a private event?

Absolutely! We offer private event bookings for birthdays, corporate gatherings, and special celebrations. Contact us at [email protected] for details.

Will my ticket be refunded if an event changes?

Tickets are sold subject to management’s right to modify or reschedule events due to unforeseen circumstances. Refunds or exchanges are not guaranteed.

Thank You

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